Terms and Conditions

Introduction

Welcome to Pure and Pure, your trusted bottled water supplier in Karachi, Pakistan. Before you proceed to use our services, we kindly request you to carefully read and understand the following terms and conditions. By accessing our website and availing our services, you acknowledge that you have read, understood, and agreed to comply with these terms and conditions. If you do not agree with any part of these terms, please refrain from using our website and services.

Use of Our Website

Our website is designed to provide information about our products, services, and company. You may not use our website for any unlawful or unauthorized purposes. By accessing our website, you agree to use it in a manner that complies with all applicable laws and regulations.

Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, videos, and software, is the property of Pure and Pure or its content suppliers and is protected by copyright laws. You may not reproduce, distribute, modify, or create derivative works of any content without our prior written consent.

Product Information

We strive to provide accurate and up-to-date information about our products on our website. However, we do not warrant that the information is complete, reliable, or error-free. The colors, sizes, and packaging of our products may vary slightly from what is displayed on our website.

Ordering and Delivery

When placing an order with Pure and Pure, you agree to provide accurate and complete information. We reserve the right to refuse or cancel any order at our discretion. Once your order is confirmed, we will make every effort to deliver the products within the agreed timeframe. However, we are not responsible for any delays or disruptions beyond our control.

Payment

All payments for our products and services must be made in advance, unless otherwise agreed upon. We accept various payment methods, including cash on delivery and online payments. In case of non-payment or payment failure, we reserve the right to cancel or suspend your order.

Refunds and Returns

If you are not satisfied with the quality of our products, please contact us within 24 hours of delivery. We may request photographic evidence or samples to investigate the issue. If a refund or replacement is deemed necessary, we will make reasonable efforts to resolve the matter in a timely manner.

Limitation of Liability

Pure and Pure shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with the use of our website or services. We do not guarantee the availability, accuracy, or reliability of our website or the uninterrupted and error-free operation of our services.

Indemnification

You agree to indemnify and hold Pure and Pure and its affiliates, directors, officers, employees, and agents harmless from any claims, liabilities, damages, losses, or expenses arising out of or in connection with your use of our website or services, or violation of these terms and conditions.

Changes to Terms and Conditions

Pure and Pure reserves the right to modify or update these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically to stay informed about any updates.

Contact Us

If you have any questions or concerns regarding these terms and conditions, please contact us at pureandpurewater@gmail.com or through our customer support helpline.

Thank you for choosing Pure and Pure as your bottled water supplier. We look forward to serving you with our high-quality products and exceptional services.